In today’s digitally driven world, data is the lifeblood of nearly every organization. From powering daily operations to enabling critical business insights, the seamless flow and accessibility of data are paramount. At the heart of this digital ecosystem lies the data center, and ensuring its optimal performance, security, and efficiency is where data center management comes into play. But what exactly is data center management, and why is it so crucial?
This article delves into the definition of data center management, explores its comprehensive scope, and highlights its indispensable role in modern business.
The definition of data center management encompasses the collective processes, tools, and strategies used to oversee and maintain all aspects of a data center’s infrastructure and operations. It’s a multifaceted discipline focused on ensuring that the data center operates reliably, efficiently, and securely, thereby supporting the overarching business objectives.
Essentially, data center management is the art and science of keeping the complex environment of servers, storage, networking equipment, power systems, cooling mechanisms, and software applications running smoothly. This includes everything from the physical layout and environmental controls to the logical management of IT workloads and data security. A key component often involved is Data Center Infrastructure Management (DCIM) software, which provides integrated monitoring and management capabilities. The strategic location of a data center can also be a crucial aspect, especially for businesses requiring proximity to end-users or financial hubs to minimize latency.
The scope of data center management is broad and touches upon numerous critical areas. Effective management ensures that all these components work in harmony. Here’s a breakdown:
Managing the building itself, including power distribution units (PDUs), uninterruptible power supplies (UPS), generators, HVAC (heating, ventilation, and air conditioning) systems, fire suppression, and physical security (access control, surveillance
Understanding the definition of data center management is one thing; appreciating its importance is another. Effective data center management is not just an IT function; it’s a critical business enabler.
Successfully implementing data center management relies on three core pillars:
In conclusion, data center management is a comprehensive and critical discipline that ensures the heart of modern digital infrastructure beats strongly and reliably. The definition of data center management extends far beyond just keeping the lights on; it’s about strategically overseeing every facet of the data center to maximize availability, performance, security, and efficiency. In an era where data is invaluable, the role of effective data center management cannot be overstated – it is fundamental to business success, resilience, and growth.
As businesses increasingly rely on instant data access and seamless connectivity, understanding the nuances of data center management and selecting partners that align with specific performance needs, such as low latency and strong connectivity in key metropolitan areas, becomes ever more critical. Exploring how specialized data center solutions can support your unique operational requirements is a worthwhile endeavor for any forward-thinking organization.
Ready to experience the difference that expert data center management and strategic location can make for your low-latency and connectivity needs in downtown Jakarta? Connect with EDGE DC today and see how we can help power your digital future!
In the fast-paced digital landscape, user experience (UX) stands as a vital component of business success. As online content consumption continues to increase, ensuring a seamless experience in delivering that content becomes paramount. Low latency is a crucial factor in achieving this goal, especially for businesses operating in a high availability environment like Jakarta. This case study explores how low latency data centers enhance user experience and improve content delivery, particularly by leveraging insights from industry best practices.
Low latency refers to the minimal delay in data transmission across networks; it’s the time taken for a user’s request to be processed and responded to. In the context of the internet, a reduction in latency significantly impacts load times, streaming quality, and overall customer experience. According to a blog on how data centers help content delivery, low latency allows CDNs to deliver content quickly and efficiently, drastically improving the end-user experience.
In Jakarta, where there’s a heavy reliance on digital services from e-commerce to streaming platforms, latency is a critical factor. Businesses operating from low latency data centers can provide faster responses, maintain competitive advantages, and enhance customer loyalty.
Data centers are the backbone of digital operations. They store, manage, and disseminate the enormous volumes of data generated every second. As highlighted in a recent article on Technode, the future of cloud services rests in data center interconnectivity, which reduces latency and optimizes operational performance.
In Jakarta, deploying low latency data centers offers several key advantages:
1. Proximity to Users
Low latency data centers located within geographical proximity to users lead to faster data transmission. This is vital for online businesses engaged in e-commerce and real-time transactions, where delays can lead to significant revenue loss.
Related article: https://edge.id/articles/data-center-jakarta
2. Enhanced Content Delivery
With a direct connection to CDNs, low latency data centers ensure that content — whether it’s streaming videos or web assets — is delivered without interruption. Customers benefit from quicker load times and a more interactive experience, which translates to higher conversion rates.
3. Support for Emerging Technologies
As Indonesia continues to embrace smart technologies and IoT, the demand for reliable and quick access to data will grow. Low latency infrastructure is essential to support applications that require real-time data processing, such as AI and machine learning solutions.
4. Improved Redundancy and Reliability
Low latency data centers also offer enhanced redundancy, preventing potential data bottlenecks during peak usage times. This redundancy helps maintain service levels and user satisfaction.
To create a seamless user experience, businesses in Jakarta must invest in building or partnering with low-latency data centers. Here are some key strategies:
Infrastructure Investment: Companies should prioritize high-performance equipment and optimized network routes to ensure fast data processing and delivery.
Choosing the Right Location: Placing data centers close to key user populations can significantly reduce latency. Conducting thorough market research helps identify the ideal location.
Leveraging CDNs: Using Content Delivery Networks (CDNs) alongside data centers enables faster content delivery and supports scalability as the business grows.
Regular Performance Monitoring: Routinely tracking latency and response times can help identify bottlenecks and areas needing improvement.
At EDGE DC, we are strategically positioned to help Content Delivery Network (CDN) providers achieve superior performance and reliability. Our downtown locations — EDGE1 and EDGE2 — offer immediate proximity to major business hubs, minimizing the physical distance between content and end users, thus reducing latency and improving overall user experience.
With direct access to over 60 network providers through our carrier-neutral facilities, CDN customers enjoy robust, low-latency connectivity options. This dense network ecosystem allows for greater flexibility, faster data transfer speeds, and the ability to easily peer with multiple carriers, ensuring seamless content delivery across diverse user bases.
Our data centers are built with high availability and full redundancy at their core. This means CDN providers benefit from an infrastructure designed to minimize downtime, safeguard against disruptions, and provide continuous operation even in the event of hardware failures or network outages. Our scalable environment allows customers to expand their footprint quickly and efficiently, adapting to growing traffic demands without compromising performance.
By hosting your CDN infrastructure at EDGE DC, you are equipped with the digital foundation necessary to deliver faster, more reliable, and more secure content to end users. The synergy of strategic location, expansive network options, and a resilient infrastructure empowers CDN providers to enhance their service quality, improve customer satisfaction, and drive business growth effortlessly.
Key Benefits for CDN Customers at EDGE DC:
In an era where user experience can make or break a business, the importance of low latency data centers in enhancing connectivity and optimizing UX cannot be overstated. For businesses in Jakarta, leveraging these data centers is not just a strategic advantage; it’s a necessity. By prioritizing low latency solutions, organizations can ensure their competitive edge in a rapidly evolving digital landscape, ultimately leading to improved customer satisfaction and business growth.
When evaluating infrastructure options for growing digital operations, many companies find themselves deciding between two main paths: colocation servers or dedicated servers. While both offer high performance and reliability compared to shared hosting or cloud instances, the long-term value they deliver can differ significantly depending on your organization’s needs, scale, and IT capabilities.
In this article, we’ll break down the key differences between colocation and dedicated servers through the lens of long-term value—factoring in cost of ownership, flexibility, scalability, performance, and operational control.
A colocation server refers to the physical hardware that you own, which is housed in a third-party data center. The data center provides the space, power, cooling, physical security, and network access, but you retain full ownership and control of the server hardware.
You’re responsible for:
A dedicated server is leased from a hosting provider. The server is physically isolated (not shared), but you don’t own the hardware—it’s managed or at least hosted by the provider. You typically pay a monthly or annual fee that includes hardware use, maintenance, and sometimes basic support.
The hosting provider is typically responsible for:
Long-Term Value Winner: Colocation, if you plan to run the same hardware for 3–5 years.
Winner: Colocation, especially for companies with unique performance or compliance needs.
Short-Term Winner: Dedicated, Long-Term Winner: Colocation, if you standardize deployments and plan ahead.
Winner: Colocation, for mission-critical or performance-sensitive applications.
Winner: Colocation, especially when custom security and compliance are non-negotiable.
Winner: Dedicated, for teams with limited IT resources.
| Factor | Colocation | Dedicated Server |
|---|---|---|
| Upfront Cost | Higher | Lower |
| Monthly Cost | Lower (over time) | Higher |
| Hardware Control | Full | Limited |
| Performance Potential | High (customizable) | Variable |
| Compliance & Security | Strong (customized) | Provider-dependent |
| Maintenance Burden | High | Low |
| Scaling Convenience | Lower (initially) | High |
Long-Term Value Winner: Colocation. If your business has the technical capability to manage infrastructure and is focused on cost-efficiency over a multi-year horizon.
But if you need quick deployment, minimal hardware responsibilities, and predictable costs, dedicated servers still offer great value for many use cases.
Whether you’re leaning toward colocation or dedicated servers, the right choice depends on your organization’s IT maturity, growth trajectory, and compliance requirements. If you’re planning to run stable workloads for years and want maximum control, colocation gives you the edge in long-term value.
Need help evaluating your infrastructure options? Get in touch with EDGE DC for a tailored consultation.
Downtime in data centers can have a significant impact on business operations—from lost productivity and revenue to damaged company reputation. For data center service users, understanding how to handle downtime effectively is crucial to keep business running and minimize disruptions.
This article will discuss steps you can take when a data center experiences downtime, as well as how to prepare your systems and team to be more resilient in the future.

The first step is understanding the type of downtime that occurred:
Knowing the main cause of downtime will help you determine the appropriate response.
Read more: Driving the Future: Integrating Renewable Energy into Data Centers

Facing downtime can be a stressful situation, especially if it directly impacts services used by your customers. Therefore, it’s important to stay calm and take strategic steps that have been planned in advance. One of the main references in such conditions is the SLA document agreed upon with the service provider.
Every data center service typically has a Service Level Agreement (SLA) that guarantees a certain level of uptime (for example 99.999%). Make sure you understand the contents of the SLA:
If a disruption occurs, immediately contact the service provider through the official communication channels specified in the SLA.
Once you detect downtime, immediately do the following:
If you use colocation services or have your own servers in the data center, make sure you have prepared the following before downtime occurs:
When downtime occurs, these systems can keep services available to your customers.
Create and document internal Standard Operating Procedures (SOPs) that include:
Your internal team should understand these SOPs and conduct regular incident handling simulations.
If you are a company that provides server-based services in a data center, it’s important to maintain customer trust:
After the downtime is resolved, conduct a thorough evaluation:
Use the evaluation results to improve systems and prevent similar incidents.
Read more: Digital Transformation Strategy: Optimizing Cloud Computing or Data Center?

Besides internal readiness, choosing a reliable data center provider also plays a major role in minimizing downtime. For example, EDGE DC, a data center located in Jakarta, offers global standard infrastructure with low latency—ideal for companies that require high performance and fast access.
With direct connectivity to various local and international networks, services like EDGE DC help ensure your applications and systems remain responsive even during high traffic.
Read more: What is a Data Center: Definition, Types, and Benefits
Handling data center downtime is not just about rapid recovery, but also system readiness, communication transparency, and continuous evaluation. With a mature approach and good cooperation between internal teams and data center providers, the impact of downtime can be significantly minimized.
Find reliable and efficient infrastructure solutions for your colocation and connectivity needs. Learn more about EDGE DC, a global standard data center service in Jakarta.
Data is the lifeblood of almost every organization. From customer information and financial records to operational procedures and intellectual property, uninterrupted access to data and IT systems is paramount. But what happens when the unexpected strikes? A power outage, a cyberattack, a natural disaster – any of these events can bring operations to a halt, potentially causing significant financial and reputational damage. This is where a robust Disaster Recovery Plan becomes indispensable.
So, what is a ws (DRP) exactly?
At its core, a Disaster Recovery Plan is a documented, structured approach outlining how an organization can quickly resume work after an unplanned incident or disaster. It’s a critical subset of a broader Business Continuity Plan (BCP). While BCP focuses on keeping all essential business functions running during a crisis, a DRP specifically targets the recovery of the IT infrastructure and data that support those functions.
Think of it as a detailed instruction manual for your IT team and key stakeholders, specifying:
While data centers like EDGE DC provide highly resilient and secure environments, a DRP remains crucial for the businesses housed within them. Here’s why
A comprehensive DRP typically includes:
Choosing a reliable data center partner like EDGE DC in Jakarta provides a foundational layer for your DRP. Secure facilities with redundant power, cooling, network connectivity, and physical security measures significantly reduce the risk of infrastructure-related failures impacting your primary operations. Furthermore, the geographic location and robust infrastructure of a purpose-built data center can serve as an ideal environment for housing your primary or secondary recovery systems, ensuring they are protected and available when needed.
Understanding what a Disaster Recovery Plan is and implementing one isn’t just an IT task; it’s a fundamental business strategy. It’s about anticipating potential disruptions and having a clear, actionable plan to navigate them effectively. By proactively developing, testing, and maintaining a DRP, businesses can safeguard their valuable data, minimize operational downtime, maintain stakeholder trust, and ensure long-term resilience in an unpredictable world.
Partnering with a secure and reliable data center like EDGE DC provides the robust physical and network infrastructure essential for building an effective disaster recovery strategy. Contact us today!
Speed, security, and data availability have become the key to business success. For this reason, the use of data centers is essential for companies aiming to undergo digital transformation. This article will thoroughly explore the benefits of data centers in supporting business operations and digital services.
A data center is a facility used to house computer systems and related components such as servers, data storage, and networking equipment. It serves as the core for storing, processing, and distributing data essential to modern enterprises. Core components typically include compute (servers), storage (disk arrays, tape), and networking (switches, routers, firewalls) infrastructure, supported by power systems, cooling systems, and robust physical and network security measures.
Read more: Data Center Jakarta: Why Location and Latency Matter for Your Business
One of the main benefits of data centers is their ability to safeguard corporate data. With features such as network segmentation, firewalls, intrusion detection systems, encryption, and physical security systems (including controlled access, surveillance, and biometric authentication), data centers help prevent data breaches and cyberattacks. These multi-layered security approaches are crucial for protecting sensitive information.
Downtime is the number one enemy in the digital world. With infrastructure designed for high availability, often involving redundancy across power, cooling, and network systems, data centers ensure digital services remain operational. Features like backup power sources (UPS and generators) and automated failover mechanisms minimize disruptions, even during power outages or component failures.
Modern data centers allow businesses to adjust their capacity based on demand. As traffic increases or business needs change, resources like server capacity, storage, and network bandwidth can be scaled up or down without the need to build entirely new infrastructure, often leveraging virtualization or cloud services.
Instead of managing costly and complex infrastructure in-house, businesses can leverage colocation or cloud services from data centers. This reduces capital expenditure (CapEx) on building facilities and operational expenditure (OpEx) related to power, cooling, staffing, and maintenance, often lessening the burden on internal IT teams.
In the digital transformation era, speed in developing and deploying applications is crucial. Data centers provide an ecosystem that supports automation, rapid deployment, and integration with various cloud services, acting as a bedrock for initiatives leveraging technologies like AI, IoT, and big data analytics.
Data centers with high connectivity and low latency ensure that digital applications run smoothly for both internal users and external customers. Minimizing network delay is critical for application responsiveness, particularly for real-time services and transaction-heavy platforms.
Data centers are equipped with robust backup and recovery systems. Strategies often include regular data backups, data replication (potentially to geographically diverse locations), and clear recovery procedures (Disaster Recovery Plans), allowing digital services to quickly recover in the event of damage, system failure, or data loss.
Industries such as finance and healthcare must adhere to strict data regulations. Data centers help businesses comply with these regulations by offering facilities that meet national and international standards, such as SOC 2, HIPAA (for healthcare), and PCI DSS (for payment card data). Many data centers undergo regular independent audits to verify their compliance with these stringent requirements.
Read more: How to Protect Your Assets: A Complete Data Center Security Guide in 2025
Overall, the benefits of data centers are substantial in supporting business continuity and growth, especially in the ever-evolving digital landscape. Investing in data center services is not just a matter of technology—it’s a strategic business decision for a more resilient, efficient, and competitive future.
Looking for a low latency data center for your business? Contact us today to explore EDGE DC solutions.
Indonesia, as one of the largest economies in Southeast Asia, has witnessed rapid digital transformation across various sectors in recent years. With a population of over 270 million, the demand for reliable IT infrastructure has skyrocketed across industries, including retail, e-commerce, local cloud services, and IT solutions. This case study explores how data center services can significantly enhance business operations in the Indonesian market while addressing the unique challenges and opportunities faced by enterprises in this booming economy.
As enterprises strive to provide customer-centric services, understanding consumer behavior and preferences is crucial. By including customer aspects in the development process, customer-centricity thinking can extend to every aspect of the business, from processes and strategy to culture, size, and even structure.
The increasing penetration of the internet and mobile devices has led to the rise of diverse technologies, allowing businesses to collect and analyze vast amounts of data. However, to leverage these insights effectively, companies must invest in dependable IT infrastructure that supports scalability and security.
With the growth of urbanization and rising disposable incomes, the Indonesian retail sector is expanding rapidly. Major retail players need to manage seasonal spikes, particularly during festive sales periods such as Ramadan and Christmas.
Example: An Indonesian retail chain gearing up for a promotional sales event can utilize a local data center to ensure their e-commerce platform remains operational and responsive during high-traffic periods. By doing so, they can provide real-time inventory updates, seamless checkouts, and personalized marketing, ensuring a positive customer experience that drives sales. The scalability offered by data center services ensures they can handle fluctuations in customer demand without incurring unnecessary costs.
Indonesia is one of the fastest-growing e-commerce markets globally, fueled by a young population and improving logistics. However, the digital retail landscape demands reliability and security.
Example: A budding Indonesian e-commerce startup could benefit from robust data center services to host its platform. These services not only ensure 24/7 uptime but also protect sensitive customer data through advanced security measures. By establishing trust in their operations, such e-commerce firms can attract more consumers, ultimately enhancing their market share in a competitive landscape.
The demand for cloud-based solutions is increasing in Indonesia, particularly among SMEs looking to digitalize their operations. A dependable data center can empower local cloud service providers to offer innovative solutions.
Example: A local cloud service provider can rely on a data center to deliver essential services such as data storage and backup solutions. By utilizing a data center with redundancy and data locality—complying with local regulations regarding data sovereignty—the provider can ensure minimal downtime and quick data recovery for its business clients. This reliability not only attracts more customers but fosters long-term partnerships built on trust.
Read more: Global Edge Cloud Provider – Kaopu Cloud Announces Strategic Collaboration with EDGE DC in Indonesia
Many Indonesian IT solutions companies handle geographically diverse projects requiring significant infrastructure without hefty capital investments.
Example: An IT consulting firm that manages various projects for clients can utilize data center services to create a scalable environment. For instance, when a client requests an urgent deployment of new software, the firm can adjust its resources instantaneously without the need for substantial hardware investments. This agile approach enables the firm to meet client expectations while reducing overhead costs, ultimately improving service delivery across multiple industries.
Read more: EDGE2, 23 MW Data Center facility in the Heart of Jakarta, is Ready for Service
The Indonesian market presents significant opportunities for enterprises leveraging reliable data center services. By addressing the unique challenges posed by a rapidly digitizing economy, data centers empower businesses across retail, e-commerce, local cloud services, and IT solutions to streamline operations and enhance customer-centricity. As companies increasingly turn to outsourced data center services, they can access the robust infrastructure needed to support their growth while ensuring security and compliance with local regulations.
Enterprises in Indonesia seeking a reliable data center partner can turn to EDGE DC. With a deep understanding of the Indonesian market and a commitment to customer-centricity, EDGE DC can provide the robust infrastructure, security, and compliance needed to support business growth and success in the digital age.
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Data center components are crucial in determining the best facility for businesses. A data center is a specialized facility designed to house hardware such as servers, storage systems, and networking equipment that form the backbone of digital business operations.
As detailed in our definitive guide to what a data center is, this technological infrastructure serves as the home for computing and data storage hardware. To ensure security, efficiency, and business continuity, understanding the right data center components is key. In Indonesia, the rapid growth of data centers reflects the increasing demand for digital services, making the selection of the right provider a significant challenge.
Read more: Driving the Future: Integrating Renewable Energy into Data Centers
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Every data center component must be implemented according to the highest standards to ensure efficiency, security, and operational continuity in your business. In the digital world, a data center is a facility that demands special attention to each component, from building structure to power redundancy, ensuring that your service requirements are consistently met.
For a reliable data center solution in Indonesia, contact EDGE DC and discover the best services for your business’s digital infrastructure.
Choosing the right data center is a pivotal decision for businesses that depend on uptime, security, and scalability. With various classifications available, understanding which tier aligns with your needs can significantly influence your operations. Among these, the Tier 3 Data Center stands out as a popular choice, offering a compelling balance of performance, cost, and reliability. But is it the ideal fit for your organization?
This article delves into what defines a Tier 3 Data Center, its benefits, limitations, and whether it meets your business requirements. We’ll also explore the rising demand for data center solutions in Indonesia, spotlighting facilities like EDGE2 in Jakarta.
Data centers are classified into four tiers based on redundancy, uptime, and fault tolerance:
A Tier 3 Data Center appeals to businesses seeking high availability without the premium costs of a Tier 4 facility, making it a widely adopted standard globally.
Read more: The Role of Edge Data Center in the Era of AI Technology
A Tier 3 Data Center is engineered for resilience, supporting uninterrupted operations even during maintenance. Its key features include:
These attributes position Tier 3 Data Centers as a go-to option for businesses needing reliability without the expense of higher-tier facilities.
With a 99.982% uptime guarantee, Tier 3 Data Centers manage power or cooling failures with minimal disruption. In Indonesia, these facilities hold a significant market share, with 47% of the market in 2024 and 22 operational centers—18 in Greater Jakarta—highlighting their importance in delivering dependable services.
While Tier 4 offers superior reliability, its costs are notably higher. Tier 3 strikes a practical balance, as seen in Jakarta’s EDGE2 facility, which achieves a Power Usage Effectiveness (PUE) of 1.24, lowering operational expenses through energy efficiency while upholding Tier 3 standards.
Tier 3 Data Centers accommodate increasing workloads, making them ideal for cloud providers, enterprises, and financial institutions planning for growth.
These facilities often meet ISO 27001, SOC 2 Type II, and other international standards, ensuring robust data protection and regulatory adherence.
Read more: 5 EDGE DC Services for Data Centers in Indonesia
Unlike Tier 4’s 2N+1 redundancy with dual-powered systems, Tier 3’s N+1 setup may struggle under rare, extreme conditions.
Though less expensive than Tier 4, Tier 3 exceeds the cost of Tier 1 and Tier 2, potentially challenging for smaller businesses.
Organizations needing zero downtime, such as those in telecommunications, healthcare, cloud computing, and critical infrastructure, might opt for Tier 4 data centers instead. These industries require ultra-high availability and fault tolerance to ensure uninterrupted operations, especially in mission-critical environments.
Whether a Tier 3 Data Center fits depends on your needs. It’s optimal for:
However, businesses needing full fault tolerance may lean toward Tier 4. With Indonesia’s data center capacity expected to grow from 971.90 MW in 2025 to 2.11 thousand MW by 2030 at a CAGR of 16.73%, Tier 3 facilities are well-positioned to support this surge, especially for scalability-focused enterprises.
Indonesia’s digital economy is booming, fueling demand for reliable data center solutions. As Southeast Asia’s largest data center market, Indonesia sees Jakarta’s colocation market nearing USD 938 million by 2027, with Tier 3 facilities like EDGE2 leading the charge.
Launched in early 2024, EDGE2 offers 23 MW of IT load and over 3,400 racks, making it Jakarta’s largest operating data center. Located under 3 km from EDGE1, it connects to over 60 network carriers and key Internet Exchanges like IIX (Indonesia Internet Exchange) and EPIX (Edge Peering Internet Exchange), ensuring low-latency performance. EDGE2 also emphasizes sustainability, leveraging renewable energy and targeting LEED Gold Certification.
With regulations pushing data localization, Indonesian businesses increasingly turn to local Tier 3 Data Centers for compliance and sovereignty.
A Tier 3 Data Center offers a strong mix of high availability, scalability, and cost-efficiency. While it falls short of Tier 4’s full fault tolerance, it delivers substantial reliability at a lower cost
As demand for data center solutions in Indonesia grows, businesses should evaluate their uptime requirements, budget, and future expansion plans to determine if Tier 3 is the right fit. With more providers expanding infrastructure, companies have a range of reliable and scalable options. Selecting the right tier today helps ensure long-term operational stability.
Ready to power your business with cutting-edge reliability? Discover how EDGE DC’s Tier 3 solutions, like EDGE2 in downtown Jakarta, can elevate your uptime and scalability. Contact EDGE DC today to secure your infrastructure for tomorrow!